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Arizona Auto Insurance & Crash Law · Citizen Guide 12
Third-Party Failure to Settle
When an Arizona liability insurer controls settlement, it cannot protect its own policy limit while treating the insured's much larger personal exposure as someone else's problem. Arizona requires equal consideration of the comparative financial hazards facing insurer and insured.
Arizona has required equal consideration for nearly seventy years
Farmers Insurance Exchange v. Henderson established the Arizona rule in 1957.
Once a liability insurer controls the defense and settlement of a covered claim, it cannot decide whether to settle by looking only at the amount of its own policy-limit exposure.
Arizona does not require the carrier to give the insured preferential treatment. Nor can the carrier give itself preferential treatment.
Compare the hazards facing the insurer and the insured
The potential conflict becomes clearest when a claimant offers to settle within the liability limit while the realistic verdict exposure is far higher.
Before extracontractual consequences arise, the carrier's ordinary indemnity exposure may be capped at the purchased liability limit.
The insured may face personal liability for every dollar of judgment exceeding available insurance.
Example
| Risk | Amount | Who bears it if settlement is rejected? |
|---|---|---|
| Liability policy limit | $100,000 | Insurer's ordinary contractual indemnity exposure. |
| Settlement opportunity | $100,000 | Potentially resolves the insured's covered personal exposure. |
| Likely verdict range | $300,000–$600,000 | Creates substantial potential personal exposure above insurance. |
| Potential excess judgment | $200,000–$500,000 | Insured unless insurer becomes legally responsible through bad faith or another doctrine. |
Clearwater supplies the clearest practical test
Clearwater v. State Farm explains why the first-party “fairly debatable” standard cannot simply be transferred into a third-party failure-to-settle case.
Imagine the carrier itself would have to pay the entire verdict, whether $50,000 or $5 million.
Would it still reject the available settlement?
Arizona considers the entire settlement decision
Clearwater identifies the established Arizona factors for evaluating third-party bad faith.
How strong was the injured person's case against the insured?
Did the insurer attempt to make the insured contribute personally toward settlement?
Did the insurer properly investigate the circumstances and evidence against its insured?
Did the insurer reject material settlement advice from its own attorney or representative?
Did the insurer fail to inform the insured of the compromise opportunity?
What did the insurer stand to lose compared with the amount the insured personally risked?
Did the insured mislead the carrier or otherwise cause rejection of an otherwise reasonable settlement?
Consider any additional circumstance tending to establish or negate bad faith.
An insurer cannot intelligently evaluate settlement without investigating the case
The settlement decision should be based on a realistic assessment of what could happen if the case is tried.
Liability
Police evidence, witnesses, admissions, vehicle data, roadway evidence and applicable duties.
Comparative fault
Evaluate Arizona's pure comparative-fault system rather than assuming a contested fault issue eliminates excess risk.
Medical damages
Nature of injury, treatment, permanency, future care, causation and medical expense evidence.
Economic loss
Past and future income loss, earning impairment and other economic damages.
Noneconomic damages
Pain, disability, disfigurement and the human consequences likely to matter to a jury.
Verdict risk
Venue, witnesses, credibility, experts and probable verdict range.
The insured should know when personal assets are at risk
Clearwater includes failure to inform the insured of a settlement offer as a relevant bad-faith factor.
Material information can include
- available liability limits
- amount of settlement demand
- deadline for acceptance
- claimant's evidence
- liability evaluation
- comparative-fault evaluation
- damages evaluation
- expected verdict range
- potential excess amount
- defense-counsel recommendation
- settlement negotiations
- request for personal contribution
- multiple claimant problems
- coverage reservations
Defense counsel's evaluation can become important evidence
Liability defense counsel may have the clearest direct view of:
Trial evidence
Which witnesses are strong, weak, credible or unpredictable?
Liability exposure
How likely is a plaintiff's verdict under the developed evidence?
Damages exposure
What verdict range does experienced counsel believe the evidence supports?
Settlement recommendation
Does counsel recommend settlement within or near policy limits?
A policy-limits demand should create a genuine opportunity to resolve the insured's exposure
The demand is important because it can present the carrier with a concrete choice between settlement and continued excess-judgment risk.
Identify the claimants
Clarify who is offering settlement and whether derivative or related claims are included.
Identify what is released
Make clear which insureds and liabilities will actually be resolved.
State the amount
Identify the monetary settlement requested or the applicable policy limit.
Provide material support
Supply enough liability and damages information for meaningful evaluation.
State acceptance mechanics
Explain how and to whom acceptance must be communicated.
State the deadline clearly
Avoid uncertainty about when the settlement opportunity expires.
Equal consideration does not require acceptance of every demand
A settlement proposal can contain issues concerning:
- amount beyond available coverage
- unclear release language
- unresolved claims of other persons
- conditions the carrier cannot satisfy
- coverage disputes
- uncertain liens
- multiple insureds
- multiple claimants
- insufficient information for informed evaluation
Multiple claimants make the settlement problem more difficult
One crash can create claims whose combined value greatly exceeds the available per-accident limit.
One policy can protect several insured defendants
A crash may involve:
Driver
The person operating the vehicle.
Owner
A separately named defendant or insured vehicle owner.
Employer
A business defendant facing vicarious or independent liability.
A serious settlement breach can change the insured's cooperation obligations
Helme identifies three fundamental liability-insurance duties:
Indemnify
Pay covered liability according to the policy.
Defend
Provide the promised legal defense.
Equal consideration
Protect the insured's interests when evaluating settlement.
A material actual or anticipatory breach can expose the insured to the very personal liability the insurance was purchased to prevent.
The exact settlement mechanism depends on whether the insurer:
- refused the defense;
- defended under reservation;
- breached settlement duties; or
- otherwise placed the insured in material personal jeopardy.
The bad-faith claim belongs to the insured—but it can become part of the injured claimant's case
The liability insurer's implied good-faith duty runs to its insured.
The insured is the party whose financial interests the insurer had a duty to protect.
Arizona permits appropriate bad-faith rights to be assigned as part of a lawful settlement structure.
Clearwater itself followed this path. After an excess wrongful- death judgment, the insured assigned the bad-faith claim to the injured claimants in exchange for a covenant not to execute.
An excess judgment also affects accrual
Taylor v. State Farm applies Arizona's two-year tort limitations period to the third-party failure-to-settle bad-faith action addressed there.
Arizona failure-to-settle workflow
Failure-to-settle evidence checklist
- complete liability policy
- declarations page
- all applicable limits
- umbrella/excess policies
- claim activity log
- liability investigation
- police crash report
- witness statements
- photographs
- vehicle data
- expert liability reports
- medical records
- medical bills
- wage-loss evidence
- future-damages evidence
- settlement demand
- proof demand was received
- support sent with demand
- insurer response
- counteroffers
- defense-counsel evaluations
- defense-counsel recommendations
- communications with insured
- excess-exposure letters
- requests for insured contribution
- multiple-claimant correspondence
- mediation records where discoverable
- trial evaluations
- verdict
- judgment
- appeal history
- assignment agreement
- covenant not to execute
Common Arizona failure-to-settle mistakes
“Liability was debatable, so settlement handling cannot be bad faith.”
Clearwater rejects fair debatability as the controlling third-party standard. Comparative hazards still must be evaluated.
“An excess verdict automatically proves bad faith.”
No. The insurer's decision is judged from the circumstances reasonably known when the settlement opportunity existed.
“A policy-limits demand automatically creates liability.”
No. The complete settlement opportunity, investigation and equal- consideration analysis remain controlling.
“The insured does not need to know about the demand.”
Clearwater expressly lists failure to inform the insured of a compromise offer as a relevant factor.
“The insurer may value the case only from its own policy-limit risk.”
That is the precise conflict Henderson and Clearwater address.
“The injured claimant directly owns the bad-faith claim.”
Ordinarily no. The duty runs to the insured, though Arizona permits assignment of appropriate claims.
Arizona authority map
Frequently asked questions
What is Arizona's equal-consideration rule?
When a liability insurer controls settlement and its insured faces possible excess liability, the insurer must give the insured's financial interests equal consideration with its own.
Does the insurance company always have to accept a policy-limits demand?
No. Arizona examines the full circumstances, including liability, damages, investigation, terms of the settlement opportunity and the comparative risks to insurer and insured.
What is the prudent-insurer test?
Clearwater asks whether a prudent insurer without a policy limit would have accepted the settlement. The test prevents the carrier's capped contractual exposure from distorting the settlement decision.
What if liability is disputed?
The strength of liability is relevant, but Clearwater holds that debatability is not determinative. The insurer must also consider damages and the insured's financial risk from an excess judgment.
Does the insurer need to tell its insured about a settlement offer?
Failure to inform the insured of a compromise offer is expressly one of the factors Arizona considers in the third-party bad-faith analysis.
Does the insurer have to investigate before rejecting settlement?
Adequacy of investigation is another express Clearwater factor. The insurer should have a reasonable factual basis for evaluating liability, damages and excess risk.
What if defense counsel recommends settlement?
Arizona considers rejection of advice from the insurer's attorney or agent as a factor in evaluating good faith.
Does an excess verdict automatically prove bad faith?
No. The decision is evaluated from information reasonably available when the settlement opportunity existed. An excess judgment may, however, demonstrate the serious financial risk imposed on the insured.
Can the insurer be liable above the policy limit?
Potentially. If bad-faith failure to settle causes an excess judgment, Arizona law can impose liability beyond the insurer's contractual limit.
Can the injured claimant sue the insurer directly for failure to settle?
Ordinarily the good-faith duty belongs to the insured. The injured claimant may acquire the insured's appropriate rights through a valid assignment.
What happens if several people are injured but the policy limit is inadequate?
Multiple-claimant cases require a broader evaluation of all known claims, available per-person and per-accident limits, the insured's aggregate exposure, communication and possible coordinated settlement or other protective procedures.
Does A.R.S. §20-461 itself create a bad-faith lawsuit?
No. Section 20-461(D) expressly states that the statute does not create a private right or cause of action. Arizona's private failure-to-settle doctrine arises from common law.
Evaluate the settlement as though the policy limit did not exist.
Build the liability case. Build the damages case. Identify the likely verdict range. Compare that exposure with the policy limits and the proposed settlement. Then ask the Arizona question: would a prudent insurer bearing the entire judgment have accepted the opportunity to protect the insured?