Western States Law Library › Arizona › Guide 11
Arizona Auto Insurance & Crash Law · Citizen Guide 11
Duty to Defend
Liability insurance ordinarily promises more than payment of a covered judgment. It also promises a legal defense. Arizona treats that defense obligation as separate from—and broader than—the ultimate duty to indemnify, while permitting actual coverage facts to matter in appropriate cases.
The duty to defend is broader than the duty to pay a judgment
A liability insurer can be required to defend a lawsuit even though facts later establish that it ultimately owes no indemnity.
Protect the insured in the lawsuit
The insurer provides and funds the legal defense required by the liability policy when a claim potentially falls within the defense obligation.
Pay a covered liability
The insurer pays a settlement or judgment only to the extent the resulting liability actually falls within the policy's indemnity coverage.
The complaint is the usual starting point
Kepner, Quihuis and Teufel state the basic rule: the defense obligation generally arises when the complaint alleges facts that, if true, would fall within the policy's coverage.
Read allegations—not labels
Identify the factual conduct and damages alleged rather than relying solely on the legal title attached to a cause of action.
Compare with the insuring agreement
Determine whether those alleged facts potentially satisfy the policy's insured, vehicle, occurrence and damages requirements.
Arizona is not an absolute “four corners of the complaint” jurisdiction
Kepner permits facts outside the pleading to matter when those facts plainly establish that the claim falls outside coverage.
Appears potentially covered
The allegations, viewed alone, appear to bring the liability claim within the policy.
Plainly outside the policy
Reliable facts discovered outside the complaint may establish a coverage fact that the liability pleading does not address.
Kepner example
The complaint appeared to allege a covered injury, but facts outside the pleading established that the power saw involved was being used in a business activity falling within a policy exclusion.
The Arizona Supreme Court held that the insurer was not absolutely obligated to defend merely because that exclusion-triggering fact was omitted from the complaint.
One covered claim can require defense of the entire lawsuit
Arizona does not ordinarily permit the liability insurer to carve a single action into covered and uncovered defense fragments once a claim triggers the defense obligation.
Potentially covered
The allegations potentially fall within liability coverage.
Potentially excluded
Another theory may ultimately fall outside indemnity coverage.
Defend the action
If any claim triggers coverage, Arizona generally requires defense against all claims in the suit.
Defense and indemnity must remain separate throughout the case
| Question | Duty to defend | Duty to indemnify |
|---|---|---|
| When analyzed? | Usually at the beginning of the liability case. | Often depends on facts ultimately established or settled. |
| Standard | Potential coverage can trigger the duty. | Actual covered liability is ordinarily required. |
| Scope | Broader. | Narrower and tied to the actual policy obligation. |
| Groundless claim | May still have to be defended. | No payment if no covered liability results. |
| Wrong refusal to defend | Can create breach damages. | Does not automatically manufacture indemnity coverage that was never purchased. |
A reservation of rights permits defense while the coverage dispute remains open
When the insurer believes a claim should be defended but also believes a policy exclusion, definition or other coverage issue may ultimately eliminate indemnity, it can defend under a properly communicated reservation of rights.
The carrier accepts the defense without preserving the identified coverage dispute.
The insured receives a defense while the insurer preserves specified coverage defenses.
The insurer concludes there is no defense obligation and accepts the legal risk that the decision may later prove wrong.
Morris protects an insured being defended under reservation
In United Services Automobile Association v. Morris, the Arizona Supreme Court addressed whether insureds being defended under a reservation could settle without violating their cooperation obligations.
Damron addresses the insured abandoned without a defense
Damron v. Sledge involved insurers that declined to defend the insured in an automobile liability action.
Arizona recognized that an insured facing personal liability after the carrier refuses to defend need not simply expose personal assets while waiting for the insurance dispute to be resolved.
Covenant not to execute
The claimant can agree not to pursue the insured's personal assets.
Assignment
The insured may assign applicable claims against the insurer to the claimant.
Damron and Morris should not be treated as interchangeable labels
| Issue | Damron | Morris |
|---|---|---|
| Carrier position | Carrier has refused or failed to defend. | Carrier is defending under a reservation of rights. |
| Insured's risk | Insured lacks the promised carrier-funded defense and faces personal liability. | Insured has a defense but remains exposed to a later noncoverage determination. |
| Cooperation clause | Carrier's breach can substantially release the insured from ordinary cooperation restrictions. | Reservation changes the balance sufficiently to permit specified self-protective settlement. |
| Insurer coverage defenses | Must be analyzed under the Arizona rules applicable to the particular agreement and judgment. | Carrier generally retains legitimate coverage defenses. |
| Fraud / collusion | Agreement cannot be used as a fraudulent or collusive device. | Agreement likewise must be free of fraud and collusion. |
An insurer refusing the defense acts at its peril
Kepner gives Arizona insurers the ability to rely on clear outside coverage facts—but also makes the consequence of a wrong decision clear.
No defense obligation
If the actual coverage facts establish that the claim plainly falls outside the policy, the refusal may be justified.
Breach consequences
If the insurer owed the defense and wrongfully refused it, the carrier can be liable for resulting contract damages and potentially other consequences under Arizona law.
Quihuis separates pure coverage facts from underlying liability facts
In Quihuis, an automobile liability dispute turned in part on who owned the Jeep involved in the crash.
Ownership was relevant both to the history of the accident and to whether the particular policy insured the vehicle.
Was the Jeep still an insured vehicle?
This was a pure policy-coverage question the insurer could litigate in the coverage action.
Was the defendant liable for the claimant's damages?
Liability questions resolved in the underlying proceeding cannot automatically be relitigated by disguising them as coverage questions.
The cooperation clause does not operate in isolation
Liability policies generally require insureds to cooperate with the insurer's defense and prohibit unauthorized settlements.
Ordinarily those provisions protect the insurer's legitimate contractual right to investigate, defend and settle the claim.
Arizona duty-to-defend workflow
Duty-to-defend document checklist
- complete liability policy
- declarations page
- all endorsements
- underlying complaint
- amended complaints
- summons
- defense tender
- proof of tender date
- insurer acknowledgment
- defense acceptance
- reservation-of-rights letter
- coverage denial
- coverage investigation records
- vehicle ownership evidence
- insured-status evidence
- outside coverage facts
- declaratory judgment complaint
- defense-counsel correspondence
- settlement demands
- policy-limits demands
- communications with insured
- excess-exposure notices
- Damron/Morris correspondence
- covenant not to execute
- assignment agreement
- stipulated judgment
- defense invoices if carrier refused defense
Common Arizona duty-to-defend mistakes
“No indemnity means no duty to defend.”
Wrong. Arizona expressly treats the defense duty as separate and broader.
“Only the complaint can ever be considered.”
Wrong. Kepner permits outside facts to matter when they plainly take the claim outside coverage.
“One uncovered count eliminates the defense.”
No. One potentially covered claim generally triggers defense of the entire action.
“A reservation of rights means the insurer denied the defense.”
No. A reservation ordinarily means the insurer is providing the defense while preserving identified coverage defenses.
“A Damron agreement and Morris agreement are the same.”
They arise from materially different insurer conduct and have different analytical consequences.
“Wrongful refusal to defend automatically creates coverage.”
Quihuis rejects using the defense breach simply to manufacture indemnity coverage never purchased.
Arizona authority map
Frequently asked questions
Is Arizona's duty to defend broader than the duty to indemnify?
Yes. Arizona repeatedly describes the liability insurer's defense obligation as separate from and broader than the ultimate duty to pay a covered judgment.
What usually triggers the duty to defend?
The duty generally arises when the complaint alleges facts that, if true, potentially fall within the liability policy's coverage.
Does Arizona use a strict four-corners rule?
No. Under Kepner, Quihuis and Teufel, reliable facts outside the complaint can sometimes establish that the claim plainly falls outside coverage.
If one claim is covered but the others are excluded, what happens?
Arizona generally requires the insurer to defend the entire action when any claim falls within the policy's defense obligation.
Does the insurer have to defend a groundless lawsuit?
Potentially yes. If the allegations fall within the defense promise, Arizona recognizes that the duty can extend to claims that ultimately prove groundless, false or fraudulent.
What is a reservation of rights?
It permits the insurer to provide the liability defense while preserving identified policy defenses that may later defeat or limit indemnity coverage.
Can an insured settle while being defended under reservation?
Under Morris, an insured may, in appropriate circumstances, enter into a protective settlement without automatically breaching the cooperation clause. Arizona imposes requirements concerning the agreement, notice and insurer rights.
What is the difference between a Damron agreement and a Morris agreement?
A Damron agreement generally arises after the insurer refuses to defend. A Morris agreement generally arises when the insurer is defending under a reservation of rights.
If the insurer wrongly refuses to defend, does it automatically have to pay the judgment?
Not necessarily. Quihuis maintains the distinction between defense and indemnity. A wrongful refusal can create breach damages without automatically creating substantive coverage the insured never purchased.
Can an insurer file a declaratory judgment action about coverage?
Yes. Arizona recognizes declaratory relief as a means of resolving insurance coverage disputes. Filing that action does not automatically erase a defense obligation that otherwise exists.
Why does the duty to defend matter to a crash victim?
The defense relationship can affect settlement control, insurer participation, the insured's excess exposure, reservation-of-rights issues, and the availability of Damron or Morris mechanisms if coverage becomes disputed.
Defense comes first; indemnity comes later.
Read the complaint. Read the complete policy. Investigate legitimate coverage facts outside the pleading. Determine whether any claim remains potentially covered. Then identify whether the insurer accepted the defense, reserved rights or refused it. That decision can determine not only who pays for the lawsuit, but who controls settlement and what protective options become available to the insured.